Call Centre Solutions

In the competition-driven world of modern business, superior customer service acts as a key differentiator for organizations keen to stay ahead of the pack. Your customer should be able to contact you any time, using any mode of communication such as telephone, email or online chat. NextAge Technologies, Pakistan, offers a full spectrum of BPO/call center solutions and services that will add value to your customer relationship cycle right from targeting and acquiring new customers through to building ongoing customer care and long-term, loyal relationships. As our service offerings are tailor-made to meet your specific requirements, outsourcing your processes to the NextAge Technologies BPO/call center in Pakistan will enable you to penetrate new markets, acquire new customers at nominal cost and enhance customer service and relationship.

A prominent name in the BPO/call center industry, NextAge Technologies, Pakistan, treats every contact as a unique opportunity to increase sales, strengthen customer service & relationship and build your brand image. We utilize the right combination of resources and follow a well-structured process flow to ensure seamless delivery of services and constant quality monitoring. NextAge Technologies in Pakistan is just the right place for you, as global companies aim to streamline operations and increase profitability.

How You Gain:

From call center solutions to customer support and technical support; email service to finance & accounting BPO – NextAge Technologies, Pakistan, offers a wide array of routine and high-end services customized to meet your business requirements. The latest in the service portfolio is finance and accounting BPO services. Encouraged by the ever-growing demand for finance and accounting BPO solutions, we have built and aligned F&A services so that you may derive the maximum benefit from a long-standing partnership with the Hero Group company. The BPO/call center near Lahore, Pakistan, integrates systems such as eCRM, Unified Messaging, Call Tracking and IVR (Interactive Voice Response) to lift customer support service to the next level. Outsourcing your processes to NextAge Technologies in Pakistan can help you in:

• Penetrating and expanding markets in a cost-effective manner.
• Tapping the potentials of new markets by maximizing the value of each interaction with your customers at every stage of the Customer Relationship Management (CRM) process

Providing round-the-clock customer support service & gaining greater flexibility.

• Extending your market.
• Enhancing the performance, efficiency and cost-effectiveness of customer management and associated technical support functions.
• Reducing costs of certain processes.
• BPO/Call Center Services offered by NextAge Technologies, Pakistan.

Our broad range of customer service offerings in the eCRM and BPO space helps companies gain in quality, cost efficiency and competitive edge. The company’s pragmatism and transparency in delivering BPO/call center services provide you with a clear roadmap – designed to enhance business operations, ensure customer loyalty and reduce costs. The service offerings by our Pakistan operations center include:

• NextAgeINBOUND
• NextAgeOUTBOUND
• NextAgeEMAIL
• NextAgeTECHNICAL
• NextAgeACCOUNTS
• Procure to Pay
• Order to Cash
• GL Management
• Analytics
• Reconciliation
• Credit Card Processing